SAP® Support Services – on demand, from Germany

External SAP® support for the moments your own team can’t cover: a single tricky ticket, a sick or vacationing key user, or a peak you can’t staff. We analyse the root cause directly in your system – SAP® standard, custom Z-programs and 3rd-party code – and fix it on request. Pay per ticket, no retainer.

Submit a ticket

Our SAP® support areas

Pick the area that matches your issue – every service is available as scalable, ticket-based support without a long-term contract.

Why companies choose CaRD for SAP® support

CaRD has been an SAP® partner since 1994. As an SAP® Silver Partner with access to more than 700 consultants, we combine deep process know-how with hands-on technical expertise – across every SAP module and technology.

What you get

  • One partner for the whole system – SAP standard, your own developments and 3rd-party add-ons, unlike vendor support that stops at the standard.
  • Scalable, ticket-based model – pay only for the tickets we work on; ideal for sickness cover, vacation replacement and peaks.
  • German location, native German & English – short communication paths, SAP-certified consultants close to SAP headquarters.
  • GDPR-compliant – data processed in Germany; this website uses no cookies or third-party trackers.
  • 25+ years of SAP & ERP experience across international roll-outs, migrations and complex issues.

Whether you run SAP® S/4HANA Private Cloud, Public Cloud or on-premise, RISE with SAP, or classic SAP® ERP / ECC, our SAP application management and support services keep your processes moving.

Stuck with an SAP® issue?

Submit a ticket – we analyse the root cause directly in your system and fix it on request.

Create a ticket now

Data protection information

The controller under the GDPR is CaRD Gesellschaft für EDV-Beratung mbH, Gutenbergring 2, 69168 Wiesloch, Germany. For any data protection queries, contact our data protection team at datens@card.de.

What data do we process when you visit this website?

This website uses no cookies. We do not use Google Analytics, Google Fonts, reCAPTCHA or any other external service; all assets are served from our own server. Spam protection on our forms works entirely on our server (a simple arithmetic question), without any third-party service.

Contact form / ticket

When you create a ticket, we process your name, e-mail address and problem description solely to handle your request (Art. 6(1) GDPR). You can withdraw any consent at any time with future effect by e-mail.

Your rights

You have the rights to information (Art. 15), correction (Art. 16), deletion (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR), as well as the right to lodge a complaint with a supervisory authority. Full data protection information is available on the home page or on request at datens@card.de.