SAP® S/4HANA Support – external, on demand

Whether you are live on SAP® S/4HANA, mid-conversion or running a brownfield migration, we analyse and fix S/4HANA issues directly in your system – Finance, Logistics, Fiori and the technical layer. We cover S/4HANA Private Cloud, Public Cloud and on-premise, plus RISE with SAP. Pay per ticket, no retainer.

Submit an S/4HANA ticket

External S/4HANA support for the issues your team can’t cover

SAP® S/4HANA touches every part of your business – and when something behaves unexpectedly, the cause can sit in customizing, in a custom Z-program or in an SAP® standard transaction. Our SAP-certified consultants reproduce the issue in your system, find the root cause and document it in our ticket system. On request, we implement the fix as well.

What we support in SAP® S/4HANA

  • Finance (FI/CO, Universal Journal): postings, period-end close, new asset accounting, ledgers and reconciliation issues.
  • Logistics (MM, SD, PP, PM, PS, EWM): order-to-cash, procure-to-pay, production and plant maintenance processes.
  • SAP® Fiori & UI: Fiori launchpad, tile and catalog configuration, OData services and UI5 app behaviour.
  • Conversion & migration: SUM/DMO, the migration cockpit, custom-code adaptation and post-conversion errors.
  • Embedded analytics & CDS views and integration with SAP® Gateway.

Every S/4HANA deployment model

It does not matter how you run S/4HANA. We support SAP® S/4HANA Private Cloud and on-premise, RISE with SAP, and SAP® S/4HANA Public Cloud (configuration, key-user extensibility and integration) – and we still cover classic SAP® ERP / ECC for systems that have not converted yet.

How a ticket works

You describe the problem through our ticket form – transaction, expected vs. actual behaviour, error message. We analyse it on a time & material basis, share the root cause, and either hand you a clear recommendation or implement the correction. You only pay for tickets we actually work on.

Need the classic ERP release instead? See our SAP ERP / ECC support. For ABAP and Fiori development issues, see ABAP & development support.

S/4HANA Fiori support S/4HANA Basis & HANA S/4HANA support per ticket All SAP support services

Stuck with an SAP® issue?

Submit a ticket – we analyse the root cause directly in your system and fix it on request.

Create a ticket now

Data protection information

The controller under the GDPR is CaRD Gesellschaft für EDV-Beratung mbH, Gutenbergring 2, 69168 Wiesloch, Germany. For any data protection queries, contact our data protection team at datens@card.de.

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You have the rights to information (Art. 15), correction (Art. 16), deletion (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR), as well as the right to lodge a complaint with a supervisory authority. Full data protection information is available on the home page or on request at datens@card.de.